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  • NOTICE: Through 2010 and 2011 all nationally accredited qualifications are being revised by their relevant Awarding Bodies to meet the requirements of the government’s newly introduced, national Qualifications and Credit Framework (QCF).

    In many cases the courses remain virtually unaltered but have added details of “Credit” values ascribed to the individual Units that are required to be completed to achieve the qualification.

    Under the QCF, new qualification grades have been introduced: an Award, Certificate and Diploma, for which a specified minimum number of Credits will have to be achieved. These grades are expected to be available for each subject at each Level of difficulty. The grades available and the numbers of Credits required for each grade can however differ for each subject and Level.

    The new information is being introduced onto our website following its availability from the relevant Awarding Bodies. The revised courses are identified by the acronym QCF at the end of their title. Please contact us for the very latest information.

    Management

    Courses Available
     
    Award in First Line Management See Course Descriptions below
     
    Award in Team Leading For description, click here
     
    Certificate in First Line Management See Course Descriptions below
     
    Certificate in Team Leading For description, click here
     
    Diploma in First Line Management See Course Descriptions below
     
    Management NVQ - Level 3, 4 and 5 For descriptions, click here

    Awarding body: The Institute of Leadership and Management

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    Course Descriptions

    Award, Certificate and Diploma in FIRST LINE MANAGEMENT

    With this suite of courses, participants are able to choose from a diverse range of options to build their qualification. This enables you or your employer to custom build a qualification focusing on the key areas of first line management that are most relevant to the demands of a specific role, industry or organisation. The qualifications can thus be fully tailored to meet the varying needs of participants across all employment sectors.

    WHO ARE THEY FOR? These qualifications are designed for all employees who are already in their first supervisory or management role or are intent ion making such a move. The awards are applicable to all sectors of industry and commerce.

    They are ideal for practicing or potential managers who wish to have their current skills assessed and recognised against accredited national standards and to raise their individual level of competence at work to meet those standards.

    BENEFITS TO EMPLOYERS: The courses:

    • Providing first line managers with the key tools essential to being effective in their management roles
    • Save on training costs by providing effective learning and assessment that relates the learning directly to the work procedures of your organisation
    • Free-up middle and senior managers from undertaking supervisory duties as a stop-gap
    • Identify employees with development potential and confirm individual learning needs
    • Save time and money by being undertaken at the place of work and being tailored to match the individual's requirements
    • Achieve results with minimal disruption to work activities
    • Help meet legal requirements for employee induction and health and safety training

    BENEFITS TO PARTICIPANTS: The courses provide you with:

    • Recognition of your competency at work, against the industry's nationally agreed standards
    • A qualification which is yours and yours alone, which is recognised internationally
    • A qualification gained at your place of work - no requirement to attend a training establishment
    • An opportunity to test yourself against the national standard and to develop yourself to exceed them
    • A basis from which you can move on to further develop yourself
    • A range of choices of topics to be covered to provide a tailor-made qualification

    AIMS OF THE COURSES
    The aim of the First Line Management Courses is to combine the achievement of a formal qualification with an exploration of the key practices of man management and to provide options for both the detail and breadth of learning that can suit both the individual learner and the operational needs within an organisation.

    The Award is a starting point for the investigation of management skills and knowledge for both practising and potential first line managers and supervisors.

    The Certificate is a broad-based qualification which gives a choice of options to create a well targeted learning package to include a selection of the basic skills, knowledge and understanding required by today's first line manager. It builds on and broadens the skills and knowledge gained in undertaking the Award.

    The Diploma develops a very comprehensive range of management skills, providing learners with the broad body of knowledge required by a first line manager. It builds on the Award and Certificate qualifications, though is more suited to the practising manager.

    The qualifications have been established by the leading UK management training authority, the Institute of Leadership and Management.

    ENTRY REQUIREMENTS: There are no formal entry requirements. Participants should ideally be involved in team leading activities, with tightly defined areas of responsibility or limited spans of control of operations.

    COURSE CONTENT:

    • The Award comprises one mandatory topic, to be completed plus at least one further topic to be completed, from a choice of 34 key aspects of management. This further selection of topics must generate a minimum of 3 credits towards the full Award. The mandatory topic, 'Solving Problems and Making Decisions', is designed to develop practical techniques for tackling managerial problems and making decisions from gathering and interpreting information through to the effective communication of outcomes. It involves a work-based assignment. .
    • The Certificate comprises four mandatory topics to be completed plus a further selection of subjects to generate a minimum of 6 credits towards the full Certificate. The mandatory topics address organisational change, giving a deeper understanding of this critical workplace issue and providing participants with the tools to plan for and deal with organisational upheaval. A selection of further topics is to be undertaken from a choice of 31 key aspects of management, including team building, organising and delegating, motivating, leadership and managing customer service. .
    • The Diploma comprises nine mandatory topics to be completed plus a further selection of subjects to generate a minimum of 11 credits towards the full Diploma.

    The knowledge elements of the courses are delivered through a series of Workshops arranged as appropriate at the workplace. These and the work on the work-based assignment are supported by a series of trainer visits to the Candidate's workplace, spread throughout the Course programme.

    All topics completed for this course can be credited towards the full Diploma in First Line Management.

    COURSE ASSESSMENT: The mandatory components are assessed through the successful completion of the work-based assignment and a change-management report, with additional projects and oral presentation for the Diploma.

    Depending on the further topics selected, assessment will be by means of a choice of: work-based assignments, reflective reviews, knowledge reviews, oral presentations, role-play/scenarios, written reports or centre-devised alternatives.

    QUALIFICATION GAINED: Institute of Leadership and Management Award, Certificate or Diploma in First Line Management - Level 3

    AWARDING BODY: Institute of Leadership and Management (ILM)

    FURTHER INFORMATION: To obtain details of the mandatory elements required for the qualifications, use the download buttons below.

      Download the Award course profile
      Download the Certificate course profile
      Download the Diploma course profile

    For timetables, course fees and to enrol contact us

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