Administration
Courses Available
| NVQ Award in Business and Administration - Level 2 |
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See "Description of Courses" below |
| NVQ Certificate in Business and Administration - Level 2 |
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See "Description of Courses" below |
| NVQ Diploma in Business and Administration - Level 2 |
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See "Description of Courses" below |
Awarding body: The City and Guilds of London Institute
Description of Courses
NVQ Award, Certificate and Diploma in Business and Administration (QCF) - Level 2
WHO ARE THE COURSES FOR?
These qualifications are ideal for people involved in administrative activities within business, who wish to develop their current skills and have them assessed and recognised against accredited national standard. The courses are designed for administrative staff in all sectors of industry and commerce.
The courses are available for those working with administrative responsibilities of levels 1and 2:
- Level 1 covers routine activities
- Level 2 acknowledges individual responsibility
BENEFITS TO EMPLOYERS: The courses:
- Improve workplace performance through reinforcing and improving current skills and attitudes to work
- Develop practical and relevant ideas for operational improvements
- Provide effective learning and assessment by relating directly to the work procedures of your organisation
- Achieve a common platform of competency throughout the workforce
- Identify employees with development potential
- Save time by being undertaken at the place of work and being tailored to match the individual's requirements
- Achieve results with minimal disruption to work activities
- Help meet legal requirements for employee induction and health and safety training
BENEFITS TO PARTICIPANTS: The courses provide you with:
- Recognition of your competency at work, against the industry's nationally agreed standards
- A qualification which is yours and yours alone, which is recognised internationally
- A qualification gained at your place of work - no requirement to attend a training establishment
- A basis from which you can move on to further develop yourself
AIMS OF THE COURSES
The courses will improve understanding and confidence in all areas of business administration and test and develop skills against the nationally agreed standards of performance
COURSE CONTENTS:
The courses comprise a series of topics, termed "Units" which address a broad variety of business and administration activities. For each qualification grade, the courses comprise mandatory Units that relate to broad work responsibilities plus a number of additional Units which are to be chosen from a comprehensive list of options. The topics covered range from handling mail and processing information, to developing procedures and facilitating decision-making. The number and choice of options to be taken is dependent on the grade of qualification being aimed for.
Each Unit has a learning value (Credits) on the QCF. The Credits for each successfully completed Unit count towards the achievement of the full qualifications, for which the minimum requirements are: Award - 9 Credits, Certificate - 21 Credits and Diploma - 37 Credits.
The Award requires two mandatory topics, with a combined value of 5 Credits, to be undertaken and at least two additional topics to be chosen from a list of 29 options, which cover a wide variety of essential office activities, including many IT applications. Two optional Units are at Level 1 and the others are at Level 2. (Exclusions apply between some specific Units.)
To achieve the full Award, at least one Level 2 optional Unit must be completed, together with others at either Level to achieve the required minimum total of 9 Credits.
The Certificate and Diploma require four mandatory topics, with a combined value of 9 Credits, to be undertaken. There are 13 optional Units available for the Certificate and Diploma grades at Level 1, 39 at Level 2 and 18 at Level 3 ( Exclusions also apply between some specific Level 1, Level 2 and Level 3 Units).
To achieve the Certificate, the required minimum target of 21 Credits for the full qualification must include at least 4 additional Credits achieved by completing optional Units at Levels 2 or 3. No more than 5 Credits can be gained from IT-related Units.
To achieve the required minimum total of 37 Credits for the full Diploma qualification at least 14 additional Credits must be achieved by completing optional Units at Levels 2 or 3 and no more than 11 Credits can be gained from IT-related Units.
COURSE ENTRY REQUIREMENTS
There are no formal entry requirements. Participants must be working in an administrative capacity or have an appropriate work placement and enrol before 31st December 2013.
COURSE ASSESSMENT
There are no examinations or tests to be undertaken. The qualifications are achieved by the assessment of evidence of current levels of knowledge and work performance obtained in the workplace. The course participant is required to collect relevant, up-to-date evidence of work-performance and to provide answers, without time restriction, to set questions relating to the work being undertaken.
QUALIFICATIONS GAINED: City & Guilds NVQ Award, Certificate or Diploma in Business and Administration (QCF) Level 2
AWARDING BODY: The City and Guilds of London Institute
FURTHER INFORMATION
To obtain the full list of Course content and options for the individual level of the qualification in which you are interested, use the download buttons below to download the appropriate Course Profile showing the optional Units available.
For course fees, timetable and to enrol: contact us 
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