Pilot IMS Birmingham - Accredited Courses - Administration: Business and Administration - Level 2

AIMS OF THE COURSE
For participants who are entering business or already have an administrative role, to have their current skills assessed and recognised against accredited national standards and to raise their level of competence at work to meet the standards.

COURSE STRUCTURE
The course consists of four mandatory topics, termed "Units" and a number of additional Units to be chosen from a comprehensive list of business activities rated at Levels 1, 2 or 3.

For the Certificate - To achieve the full Certificate qualification a minimum total of 21 Credits is required. This must comprise 9 Credits for the four mandatory Units and at least 4 additional Credits to be achieved by completing optional Units at Levels 2 or 3. No more than 5 Credits can be gained from the IT-related Units, nos. 112 - 124 and 232 - 242.

For the Diploma - To achieve the full Diploma qualification a minimum total of 37 Credits is required. This must comprise 9 Credits for the four mandatory Units and at least 14 additional Credits to be achieved by completing optional Units at Levels 2 or 3. No more than 11 Credits can be gained from the IT-related Units, nos. 112 - 124 and 232 - 242.

COURSE CONTENT

Level 1 Units

Unit 107 Make and receive telephone calls (Credit value 3)
Unit 112 Use occupational health and safety guidelines when using keyboards (Credit value 2)
Unit 114 Word processing software (Credit value 3) (Excludes Unit 242)
Unit 115 Bespoke software (Credit value 2) (Excludes Unit 232)
Unit 116 Data management software (Credit value 2) (Excludes Unit 233)
Unit 117 Database software (Credit value 3) (Excludes Unit 234)
Unit 118 Improving productivity using IT (Credit value 3) (Excludes Unit 235)
Unit 119 IT security for users (Credit value 1) (Excludes Unit 236)
Unit 120 Presentation software (Credit value 3) (Excludes Unit 237)
Unit 121 Set up an IT system (Credit value 3) (Excludes Unit 238)
Unit 122 Spreadsheet software (Credit value 3) (Excludes Unit 239)
Unit 123 Using collaborative technologies (Credit value 3) (Excludes Unit 240)
Unit 124 Website software (Credit value 3) (Excludes Unit 241)

Level 2 Units

Unit 201 Manage own performance in a business environment (Credits: 2) )
Unit 202 Improve own performance in a business environment(Credits: 2) ) Mandatory
Unit 203 Work in a business environment (Credit value 2) ) Units
Unit 204 Communicate in a business environment (Credit value 3) )
Unit 205 Solve business problems (Credit value 4)
Unit 206 Work with other people in a business environment (Credit value 3)
Unit 207 Use electronic message systems (Credit value 1)
Unit 208 Use a diary system (Credit value 3)
Unit 209 Take minutes (Credit value 4)
Unit 210 Handle mail (Credit value 3)
Unit 211 Provide reception services (Credit value 3) (Excludes Unit 229)
Unit 212 Produce documents in a business environment (Credit value 4) (Excludes Unit 312)
Unit 213 Prepare text from notes (Credit value 3) (Excludes Units 214, 313)
Unit 214 Prepare text from notes using touch typing (40 wpm) (Credits 3) (Excludes Units 213 & 313)
Unit 215 Prepare text from shorthand (60 wpm) (Credit value 8) (Excludes Unit 314)
Unit 216 Prepare text from recorded audio instruction (40 wpm) (Credits:4) (Excludes Unit 315)
Unit 217 Organise and report data (Credit value 3)
Unit 218 Research information (Credit value 4)
Unit 219 Store and retrieve information (Credit value 3)
Unit 220 Archive information (Credit value 2)
Unit 221 Use office equipment (Credit value 4)
Unit 222 Maintain and issue stationery stock items (Credit value 3)
Unit 223 Support the organisation of an event (Credit value 2) (Excludes Unit 320)
Unit 224 Support the co-ordination of an event (Credit value 3) (Excludes Unit 321)
Unit 225 Support the organisation of business travel or accommodation (Credit value 3)
Unit 226 Support the organisation of meetings (Credit value 4) (Excludes Unit 322)
Unit 227 Respond to change in a business environment (Credit value 3)
Unit 228 Support the management and development of an information system (Credit value 7)
Unit 229 Meet and welcome visitors (Credit value 3) (Excludes Unit 211)
Unit 230 Administer human resource records (Credit value 3)
Unit 231 Administer the recruitment and selection process (Credit value 4)
Unit 232 Bespoke software (Credit value 3) (Excludes Unit 115)
Unit 233 Data management software (Credit value 3) (Excludes Unit 116)
Unit 234 Database software (Credit value 4) (Excludes Unit 517
Unit 235 Improving productivity using IT (Credit value 4) (Excludes Unit 118)
Unit 236 IT security for users (Credit value 2) (Excludes Unit 119)
Unit 237 Presentation software (Credit value 4) (Excludes Unit 120)
Unit 238 Set up an IT system (Credit value 4) (Excludes Unit 121)
Unit 239 Spreadsheet software (Credit value 4) (Excludes Unit 122)
Unit 240 Using collaborative technologies (Credit value 4) (Excludes Unit 123)
Unit 241 Website software (Credit value 4) (Excludes Unit 124)
Unit 242 Word processing software (Credit value 4) (Excludes Unit 114)
Unit 243 Administer parking dispensations (Credit value 4)

Level 3 Units

Unit 310 Develop a presentation (Credit value 3)
Unit 311 Deliver a presentation (Credit value 3)
Unit 312 Design and produce documents in a business environment (Credit value 4) (Excludes Unit 212)
Unit 313 Prepare text from notes using touch typing (60 wpm) (Credits: 4) (Excludes Unit 214)
Unit 314 Prepare text from shorthand (80 wpm) (Credit value 8) (Excludes Unit 215)

ENTRY REQUIREMENTS: Participants should be working in an administrative capacity or have an appropriate work placement and enroll before 31st Dec. 2013.

QUALIFICATION GAINED: City & Guilds NVQ Certificate or Diploma in Business and Administration (QCF) - Level 2

COURSE ASSESSMENT: Assessment of evidence in the workplace by observation, written answers to set questions, witness statements, etc.

BOOKS OR MATERIALS: Workbooks for City & Guilds Course No. 4428 are provided

EQUAL OPPORTUNITIES: Pilot IMS Ltd. pursues a positive equal opportunities policy towards all learners.

FURTHER INFORMATION: Course fee, timetable and to enrol contact PILOT.

Return to the Administration list

Return to the list of categories of accredited courses